Frequently Asked Questions
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Why do I need an event/party planner? We often miss out on our own events because we're swamped with the planning, decorating, and ensuring all the details are exactly as we imagined. With the help of a professional, you can eliminate the overwhelm and annoyances that come with planning.
Do you require a retainer or deposit? Yes, a non-refundable $60 reservation fee is required to hold your event date. Once your date is secure, let the planning begin!
When is payment due? After you've reviewed your initial estimate, 50% of the total cost is due upon signing the event contract. The remaining 50% is due 7 days prior to the event.
How much do you charge per event? We use a percentage pricing structure (your budget + 50%), so total cost depends on your budget, plus any additional add-ons. Please see our Packages page for details on package options and starting prices.
What if I have to cancel my event? We understand cancellations happen. Please consider the following if you may need to cancel your event. 1. Reservation fees are non-refundable, no exceptions. 2. If your event is less than 20 days away, you will incur a $60 cancellation fee and forfeit your deposit. 3. If your event is more than 20 days away, refunds will be determined on a case-by-case basis, as outlined in your contract. 4. In the event of inclement weather, severe illness or other unforseen emergencies, we reserve the right to cancel any event and offer an alternative party date at no additional cost. Refunds will be determined on a case-by-case basis as outlined in your contract.
What if I need to make changes (theme, guest count, etc.)? Any changes made within the last 10 days leading up to the event will incur a rush fee up to 50% of our base rate. This fee includes any expedited shipping, materials, and additional planning time, as this would require us to take time away from another event we may be planning.
What is included in your services? Our services include decorating, planning, and coordinating. We offer three package options to choose from depending on your needs. Please see our Packages page for more details.
When will I know my final cost? The final total will be sent via email with an invoice and party details 7 days prior to your event. This will give you time to let us know if you have any questions or if we are missing anything.
What if I have to reschedule my event? 1. If your event is more than 20 days away, we will work with you to find another date at no additional cost. 2. If your event is less than 20 days away, you will be charged an additional $60 retainer for your new date.
How far in advance do I need to book? 3 weeks (21 days). Parties/events less than 21 days out may be subject to 20% rush fee.